Hillel International logo
Hillel International

In 1923, Rabbi Benjamin Frankel started Hillel with humble means, a noble mission and a breathtaking vision: to convey Jewish civilization to a new generation. Today, Hillel International continues to enrich the lives of Jewish students and is the largest Jewish campus organization in the world at nearly 1,000 colleges and universities across North America and around the world. As Hillel evolves as an organization, the mission remains steadfast: to create lasting connections with every Jewish student that foster an enduring commitment to Jewish life, learning, and Israel and train them to become the next Jewish leaders. Hillel is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all.

Campaign & Donor Relations Associate

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 11-50

Location

United States

Posted

2 days ago

Salary

$50K - $55K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Campaign & Donor Relations Associate 

Hillel International

Role Overview

Hillel International’s Advancement Pillar is seeking a highly organized and detail-oriented Campaign and Donor Relations Associate to join the Advancement and Philanthropic Services team. This position supports Hillel’s mission by managing donor communications, ensuring the accuracy of gift and donor data, and facilitating smooth financial processing and stewardship. The ideal candidate is a systems thinker with excellent communication skills, a proactive work ethic, and a desire to grow in the fundraising and nonprofit sectors. This position is fully remote and open to eligible candidates in the United States.

What You’ll Do

Donor Relations & Stewardship:

  • Serve as the primary point of contact for donor inquiries via phone and email, providing high-quality support and customer service.
  • Manage the production and distribution of donor acknowledgments, tribute notifications, and pledge reminders.
  • Track and report on planned giving commitments and associated documentation.
  • Maintain up-to-date constituent records and ensure accuracy across all touchpoints.

Gift Processing & Finance Liaison:

  • Accurately process incoming donations across multiple channels, including checks, wires, stock, online gifts, and donor-advised funds.
  • Partner with the Finance team to reconcile donations and ensure accurate coding and reporting on a daily, weekly, and monthly basis.
  • Serve as a liaison between the Advancement and Finance teams and local Hillels regarding gift processing and documentation.

Data & Reporting:

  • Manage donor records in Salesforce, including gift entry, donor profiles, and engagement activity.
  • Run regular reports to track campaign and donor activity; perform data audits to ensure system integrity.
  • Support direct mail and digital fundraising campaigns by managing lists and gift imports in coordination with external vendors.

Team & Event Support:

  • Play an integral role in backend logistics and data support for Advancement events and webinars.
  • Collaborate with key programmatic teams to ensure donor information is gathered, shared, and used effectively.
  • Take on special projects and administrative tasks as needed to support the broader Campaign Services team.

What You’ll Bring to the Job

  • A bachelor's degree. 
  • At least two years of professional work experience or internships.
  • A passion for mission-driven work and curiosity about fundraising strategy.
  • Strong attention to detail, organizational skills, and the ability to manage multiple priorities simultaneously.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proficiency in Microsoft Office, particularly Excel; prior experience with Salesforce or another CRM preferred.
  • A self-starting attitude with a collaborative spirit and willingness to learn.
  • Experience in a fundraising, customer service, or data-focused role is a plus.
  • Commitment to confidentiality and ethical handling of donor data.

What You’ll Receive

  • Competitive salary range: $50,000 to $55,000, commensurate with experience.
  • This position is fully remote and open to eligible candidates in the United States.
  • Full suite of employee benefits, including health insurance, retirement plan, generous paid time off, parental leave, and flexible spending plans.
  • Ongoing professional development, training, and mentoring opportunities.
  • A dynamic, values-driven work environment with passionate colleagues.

#LI-REMOTE

About Hillel International

In 1923, Rabbi Benjamin Frankel started Hillel with humble means, a noble mission and a breathtaking vision: to convey Jewish civilization to a new generation. Today, Hillel International continues to enrich the lives of Jewish students and is the largest Jewish campus organization in the world at nearly 1,000 colleges and universities across North America and around the world. As Hillel evolves as an organization, the mission remains steadfast: to create lasting connections with every Jewish student that foster an enduring commitment to Jewish life, learning, and Israel and train them to become the next Jewish leaders.

Hillel is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all.

Job Requirements

  • A bachelor's degree.
  • At least two years of professional work experience or internships.
  • A passion for mission-driven work and curiosity about fundraising strategy.
  • Strong attention to detail, organizational skills, and the ability to manage multiple priorities simultaneously.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proficiency in Microsoft Office, particularly Excel; prior experience with Salesforce or another CRM preferred.
  • A self-starting attitude with a collaborative spirit and willingness to learn.
  • Experience in a fundraising, customer service, or data-focused role is a plus.
  • Commitment to confidentiality and ethical handling of donor data.

Benefits

  • Competitive salary range: $50,000 to $55,000, commensurate with experience.
  • This position is fully remote and open to eligible candidates in the United States.
  • Full suite of employee benefits, including health insurance, retirement plan, generous paid time off, parental leave, and flexible spending plans.
  • Ongoing professional development, training, and mentoring opportunities.
  • A dynamic, values-driven work environment with passionate colleagues.

Related Job Pages

More Customer Support Jobs

Lisa Russel logo

Customer Remote Service Success

Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Customer Support2 days ago
Full TimeRemote

Engage Virtually with Clients: Meet with clients via Zoom to understand their financial goals and provide personalized solutions. Master Benefits Solutions: Become an expert in financial strategies to help clients make informed decisions. Build Long-Lasting Relationships: Develop...

United States
Full TimeRemote

This is a Remote role. Must be available to remain on the phone for the entirety of the shift, handling calls and assisting customers throughout. Ensure patients receive outstanding service, education, and resolution regarding PAP therapy through promoting supplies necessary to g...

United States
Lisa Russel logo

Customer Entry Level Virtual Specialist

Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Customer Support2 days ago
Full TimeRemote

We’re seeking a Remote Associate — a motivated individual ready to lead, learn, and grow into a leadership role. Work from wherever you’re most productive, gain mentorship from top leaders, and contribute to a rapidly expanding team. Lead and support our remote customer ser...

Customer supportRemote work managementMentorship
United States
American Robotics logo

Support & Service Center Assistant

American Robotics

The next generation of drones | Pilotless, AI-powered drone-in-a-box | $ONDS

Customer Support2 days ago
Full TimeRemoteTeam 51-200H1B Sponsor

As a Support & Service Center Assistant, you will deliver industry-leading support and be a champion for customer happiness. Providing an amazing customer experience is one of our core strategies for growth and differentiation - we want our customers to continue to love Ondas and...

United States
$24 - $33 / year