Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
Customer Entry Level Virtual Specialist
Location
United States
Posted
3 days ago
Salary
Not specified
Seniority
Entry Level
Job Description
Role Description
We’re seeking a Remote Associate — a motivated individual ready to lead, learn, and grow into a leadership role. Work from wherever you’re most productive, gain mentorship from top leaders, and contribute to a rapidly expanding team.
- Lead and support our remote customer service team, delivering exceptional client experiences.
- Use virtual tools to manage and mentor team members across multiple locations.
- Learn from leadership, picking up skills and strategies to advance your career.
- Share innovative ideas to improve team performance and client satisfaction.
- Maintain professionalism and build strong, lasting relationships with clients and colleagues.
Qualifications
- Management experience is a plus, but eagerness to learn and grow is most important.
- Strong interpersonal skills and natural leadership ability.
- Comfortable working remotely and thriving in a fast-paced, dynamic environment.
- Motivated to advance in a career with growth and leadership opportunities.
- Positive, adaptable, and solution-oriented mindset.
Benefits
- Flexible schedule and 100% remote work — work from anywhere with Wi-Fi.
- Mentorship from experienced leadership to accelerate your career growth.
- Competitive, performance-based pay with opportunities for advancement.
- Be part of a dynamic, forward-thinking team that values innovation and impact.
Job Requirements
- Management experience is a plus, but eagerness to learn and grow is most important.
- Strong interpersonal skills and natural leadership ability.
- Comfortable working remotely and thriving in a fast-paced, dynamic environment.
- Motivated to advance in a career with growth and leadership opportunities.
- Positive, adaptable, and solution-oriented mindset.
Benefits
- Flexible schedule and 100% remote work — work from anywhere with Wi-Fi.
- Mentorship from experienced leadership to accelerate your career growth.
- Competitive, performance-based pay with opportunities for advancement.
- Be part of a dynamic, forward-thinking team that values innovation and impact.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Support & Service Center Assistant
American RoboticsThe next generation of drones | Pilotless, AI-powered drone-in-a-box | $ONDS
As a Support & Service Center Assistant, you will deliver industry-leading support and be a champion for customer happiness. Providing an amazing customer experience is one of our core strategies for growth and differentiation - we want our customers to continue to love Ondas and...
Temporary Remote Catastrophe (CAT) Customer Service Representative
First CallFirst Call Claims Solutions (QRM) is a trusted call center with 25+ years of experience serving 1,000+ clients nationwide. We specialize in processing insurance claims—from the very first report of a loss (FNOL - First Notice of Loss) to any other incident that needs attention (FNOI - First Notice of Incident)—and provide 24/7 support, overflow handling, and dedicated CAT response teams.
The representative will deliver prompt, accurate, and courteous customer service, guiding customers through the claims process with empathy and professionalism. Key duties include accurately collecting and documenting claim details while strictly following client-specific handling instructions and utilizing call scripting.
Senior Customer Support Associate
LaurelLaurel is the world’s first AI Time platform for professional services firms. The company's AI transforms how organizations track, analyze, describe, and optimize their most valuable resource: time. By automating work time and connecting time data to business outcomes, Laurel enables firms to increase profitability, improve client delivery, and make data-driven strategic decisions. Founded in 2018, Laurel serves many of the world's largest accounting, consulting and law firms.
The Senior Customer Support Associate will resolve technical issues and educate users on the product while working during peak US business hours (9 am–6 pm ET). This role also involves owning strategic projects like improving documentation and collaborating cross-functionally to resolve recurring customer issues.
Customer Experience Representative - Part Time
FERGUSONSince 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across various industries. Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks Residential Digital Commerce Ferguson has approximately 36,000 associates across 1,700 locations and is a community of proud associates who operate with the shared purpose of building something meaningful.
The representative will handle inbound calls and chats, averaging 30–35 interactions daily, primarily supporting post-sales customers while maintaining excellent customer service standards and striving for single call resolution. Responsibilities also include maintaining accurate customer records in Salesforce.com and reporting system inefficiencies using ServiceNow.
