Role Description

The Manager, Business Development is responsible for the day-to-day leadership, coaching, and performance management of the Business Development Representative (BDR) team. This role ensures excellence across both inbound and outbound motions, driving consistent pipeline creation, rapid lead response times, and high-quality meeting generation.

The Manager will execute against established sales strategy, optimize workflows, and develop high-performing BDRs while partnering closely with Sales Leadership, Marketing, and RevOps to ensure alignment and continuous improvement. This position reports directly to the VP of Sales.

Responsibilities

• Lead and manage a team of Business Development Representatives handling both inbound and outbound sales efforts
• Drive consistent achievement of individual and team pipeline and meeting quotas
• Ensure rapid response times and effective engagement across all inbound lead sources
• Oversee outbound prospecting execution, including call, email, and multi-channel outreach
• Coach, train, and develop BDRs through regular one-on-ones, performance reviews, and skills training
• Monitor daily activity metrics, conversion rates, and pipeline contribution to identify trends and improvement opportunities
• Enforce adherence to established sales development processes, playbooks, and messaging
• Maintain accurate CRM data and reporting using the sales tech stack (Salesforce preferred)
• Partner with Marketing and RevOps to align on lead quality, territory management, tools, and reporting
• Recruit, onboard, and ramp new BDRs while supporting ongoing career development

Qualifications

• 3-5+ years of experience in Business Development or Sales Development
• 2-3+ years of experience managing or leading BDR/SDR teams
• Proven success supporting both inbound and outbound sales motions
• Experience with outbound phone and email campaign execution
• Hands-on experience with CRM systems and sales tools (Salesforce and Gong preferred)
• Experience using power dialers and/or predictive dialers
• Strong understanding of short and long sales cycles
• Excellent verbal and written communication skills
• Strong problem-solving skills with a data-driven mindset
• Ability to thrive in a fast-paced, ever-changing environment

Benefits

• Affordable Health & Wellness Coverage – comprehensive and competitive benefits package, starting the first of the month following your hire date.
• Invest in Your Future – 401(k) company match to help you build financial security.
• Time to Recharge – Flexible Time Off (FTO) policy, 10 paid sick days, and 8 paid company holidays.
• Comprehensive Employee Assistance Program (EAP) – resources to support your mental health, financial well-being, and everyday challenges.
• Exclusive Discounts with LifeMart (via ADP) – save on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more!
• MoveSpring Wellness App – stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you!
• Culture & Team-Building Activities – connect, celebrate, and grow together through team events, fun challenges, and company traditions like our Annual Summit!