Assists librarian in working with community agencies and groups to extend library services to groups that are under-utilizing library resources. Answers telephone inquiries. Shelf reads collection.

This role provides essential administrative expertise to the Assistant Director and division leadership, serving as a key liaison to the Director's Office for strategic direction and operational coordination. Responsibilities include guiding administrators on goals, assigning projects on behalf of the AD, and managing high-level correspondence and confidential actions.

The Referral Coordinator manages incoming patient referrals, processes necessary information using systems like EPIC and CCD, and coordinates patient scheduling according to provider protocols. They also support phone staff during high-volume periods and assist with general clerical duties while maintaining strict patient confidentiality.

This role provides non-clinical administrative support to Case Managers and Care Coordinators by obtaining and managing medical documents, ensuring accurate record retrieval, and creating cases in the Medical Management System. Key duties include handling correspondence, managing calendars, processing requests, and supporting daily operational tasks within a virtual environment.