• Own and articulate the product vision, strategy, and multi-phase roadmap aligned with company goals, customer needs, and regulatory requirements. • Lead the full product lifecycle from discovery and validation through delivery, launch, and iteration. • Establish a user- and data-informed product operating model, moving the organization from ad-hoc decisions to structured prioritization. • Serve as the company’s primary voice of the customer, grounding decisions in real user needs and feedback. • Act as the primary product manager initially, including: Running product discovery and customer interviews • Defining problems, outcomes, and success metrics • Writing clear product requirements, user stories, and acceptance criteria • Managing the product backlog and prioritization • Analyze product usage, feedback, and KPIs to inform roadmap decisions and measure impact. • Establish and maintain lightweight product processes, tools, and documentation. • Directly manage Engineering and QA teams. • Ensure strong alignment between product priorities and engineering execution, balancing speed, quality, and sustainability. • Provide leadership on Delivery planning and sequencing, Quality standards, and release readiness, Capacity and dependency planning. • Act as the single point of accountability for product outcomes across Product, Engineering, and QA. • Serve as the bridge between Product, Engineering, QA, and customer-facing teams (Sales, Customer Success, Support). • Partner with Marketing and Sales on product launches, positioning, and go-to-market readiness. • Communicate product direction, trade-offs, and progress clearly to executives and stakeholders. • Lay the foundation for a scalable product organization, including future roles, processes, and career paths. • Mentor engineering leadership and contribute to a culture of collaboration, ownership, and continuous improvement.