• Serve as the primary point of contact and representative for Professional Services throughout the sales cycle, partnering closely with the Subscription Sales organization. • Participate in pre-sales discovery meetings, customer presentations, and solution discussions to ensure services requirements are clearly understood and positioned appropriately. • Develop high-level implementation estimates early in the opportunity lifecycle, including effort, timeline, and resource assumptions. • Lead the transition from early estimates into formal deliverables, including: • Defining project scope • Building cost models • Documenting assumptions and exclusions • Identifying dependencies and risks • Own the creation and finalization of Statements of Work (SOWs) and associated services documentation, ensuring alignment with customer expectations and internal delivery standards. • Collaborate with internal stakeholders across: • Professional Services Delivery • Sales & Account Executives • Product Management • Legal/Contracts • Finance and Deal Desk • Ensure services offerings are packaged effectively within subscription deals, supporting accurate forecasting and smooth handoff into delivery. • Maintain strong knowledge of Mitratech’s legal operations solutions, including: • TeamConnect • TAP • Legal Hold • HotDocs • Support process improvement efforts related to services quoting, scoping, and sales-to-delivery workflows. • Act as an internal advocate for services capacity, delivery readiness, and customer success during deal structuring.