YouTube Strategist, Customer Success Manager

Customer Success ManagerCustomer SuccessContractRemoteSeniorTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

Not specified

Seniority

Senior

English

Job Description

• responsible for developing and implementing effective strategies to improve our clients' YouTube Channels • maintaining and building strong relationships with clients • ensuring their satisfaction with our products and services • providing hands-on support regarding YouTube growth, video marketing, and video production • preparing and taking part in client workshops • preparing performance reports for clients • operating closely with the Sales and Product teams • consulting and guiding clients towards YouTube success

Job Requirements

  • Love for YouTube, and video
  • Having your own YouTube channel is a huge plus
  • Fluent in English is a must-have (every other language is a plus)
  • Confident, customer-focused approach both written and verbal
  • Ability to build and maintain strong relationships with clients
  • Strong problem-solving and analytical skills
  • Bonus if previous experiences include:
  • First experience in SEO, online marketing, video production, or consulting
  • YouTube Studio, Google Analytics, Search Console
  • Video production
  • Working in an agency
  • Working in a SaaS start-up

Benefits

  • working with leading international brands
  • room and appreciation for your own ideas and improvements
  • knowledge-transfer and training in video marketing, SEO (especially Video SEO) and consulting
  • flexible working hours (Possibility to work Full- or Part time )
  • remote-first culture – you can work from anywhere

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