Pay is $17.25 - $21.56 which may be below your state's minimum wage. Please take this into consideration when applying.

Conduent is looking for an organized and detail‑focused Exceptions Processing Coordinator to support our customer account and financial operations. In this role, you will process refunds, research account history, assist with reconciliations, and help resolve chargebacks and returned checks.

Responsibilities

• Process closed account and open account refunds to customers
• Research customer financial history and notate accounts when necessary
• Generate production detail reports to perform and end of day close out
• Assist with daily and monthly reconciliations of issued and outstanding checks
• Respond to chargeback disputes and returned checks while adjusting customer account balances 

Requirements

• Have High School Diploma
• Have a minimum of (2) years of experience working in a financial or customer service role
• Demonstrate proficiency with MS Office Suite, particularly Excel
• Ability to work effectively from a home office 
• Can travel to the office as business needs arise

Preferred

• Hold an associate’s or bachelor’s degree

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. 

In this role, you can expect the following working conditions:

• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You

Perks and rewards designed for you:

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. 

We strive to create a culture where you can: 

• Bring your authentic self to work 
• Grow and thrive, both personally and professionally 
• Make a difference with our clients, in our communities, and with the millions of people we support 

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.25 – 21.56.