Charlie Health logo
Charlie Health

Personalized mental health treatment for teens, young adults & families in crisis.

Outreach Training, Onboarding & Development Manager

ManagerManagerFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

3 days ago

Salary

$70K - $100K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

• Optimize, manage, facilitate and measure efficacy against our onboarding program for new hires on the Outreach team • Proactively assess for gaps and/or opportunities to improve rep effectiveness and support and build training initiatives accordingly • Collaborate closely with Outreach leadership to tailor each initiative to the needs of the team and identify opportunities for optimization • Consistently assess and optimize programming for scale as we continue to grow our team • Regularly audit training materials for accuracy and relevancy • Partner closely with our marketing materials vendor to ensure new hires have ample marketing materials during and post onboarding

Job Requirements

  • 3+ years of experience in sales or sales enablement
  • Experience in a fast-paced behavioral health or mission-driven organization a plus
  • Google suite proficiency
  • Excellent project management skills
  • Excellent verbal and written communication and facilitation skills
  • Experience building content (etc. slides, video, longform text) for a sales or Outreach team
  • Ability to manage multiple projects and execute on tasks in a timely manner
  • Strong stakeholder management skills
  • Ability to operate efficiently and autonomously in a fast-paced environment
  • Strong interpersonal communication skills and a passion for behavioral health care
  • If located in NYC, adhere to a hybrid work model

Benefits

  • Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.

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