Neo4j logo
Neo4j

The #1 platform for connected data

Solutions Engineer, US Startup Program

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 501-1,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$160K - $230K / year

Seniority

Senior

Bachelor DegreeEnglishAWSAzureCloudGoogle Cloud PlatformJavaNeo4jPython

Job Description

• Help AI-focused startups in Neo4j’s Startup Program succeed with graph + LLM solutions • Serve as the primary technical point of contact for a portfolio of AI startups in the program • Guide teams in designing, building, and deploying Neo4j-based architectures • Advise on best practices for Neo4j usage across Aura and self-managed environments, including scaling, performance, and production readiness • Troubleshoot implementation challenges and help customers make sound technical tradeoffs • Help startups design and implement LLM-enabled solutions using Neo4j • Translate customer AI requirements into concrete Neo4j-centered architectures, patterns, and implementation guidance • Work with common AI frameworks and tooling such as LangChain, LlamaIndex, PydanticAI or ADK • Identify and promote repeatable graph + AI solution patterns across the startup portfolio • Own the ongoing technical relationship with assigned startups • Run regular check-ins, track progress, and proactively identify risks or blockers • Help customers move from early experimentation to successful production adoption • Partner closely with the Field AI team to align on architectures, patterns, and technical strategy • Feed real-world startup requirements, usage patterns, and product gaps back to Product and Field teams • Bridge product gaps where needed through third-party tools, integrations, and pragmatic solution design • Contribute to internal enablement content, examples, office hours, and best practices for graph + AI patterns • Share lessons learned from startup engagements with broader Field teams • Help standardize playbooks, templates, and reference implementations for the Startup Program

Job Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Proven experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or in a similar technical customer-facing role
  • Strong hands-on experience with Neo4j or other graph database, including data modeling, Cypher, clustering/topology, and performance tuning
  • Demonstrated ability to debug and optimize real-world implementations, including queries, data ingestion, and infrastructure decisions
  • Background in solutions engineering, solution architecture, professional services, customer success, or a similar customer-facing technical role
  • Ability to move fluidly between high-level architecture and detailed implementation guidance
  • Experience working with multiple stakeholders to align on a practical technical approach
  • Awareness of sales processes and expansion motions is a plus
  • Experience or strong interest in AI/LLMs and agentic architectures
  • Practical exposure to modern AI tooling, including agent frameworks, vector databases, and open-source LLMs
  • Familiarity with some of the following: LangChain, LlamaIndex, RAG patterns, PydanticAI, ADK, or similar frameworks
  • Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
  • Strong technical foundation, ideally from pre-sales engineering, solutions engineering, or professional services
  • Proficiency in programming languages such as Python or Java
  • Familiarity with cloud platforms such as AWS, Azure, or GCP
  • Experience with containerization and modern application architectures
  • Ability to work independently and collaboratively in a fast-paced environment

Benefits

  • medical, dental, and vision benefits
  • 401(k)
  • paid time off
  • certain leaves of absence
  • stock option grant
  • annual bonus eligibility

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