We deliver better experiences for consumers and better results for your brand.
Strategic Account Director
Location
United States
Posted
2 days ago
Salary
$120K - $135K / year
Seniority
Senior
Job Description
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
Overview:
We are looking for a highly motivated and organized Strategic Accounts Director to join our Client Experience team. In this critical role, you will act as the linchpin connecting presales strategy with post-sales execution, fostering collaboration across sales, customer success, data and analytics teams. You will leverage your expertise to build deep client relationships, deliver actionable insights, and develop strategic roadmaps to drive measurable outcomes. If you are motivated about using data to tell compelling performance stories and enhance marketing strategies, we want to hear from you. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco, Miami) or fully remote.
Key Responsibilities:
- Serve as the primary liaison across sales, customer success, data cloud, and analytics teams to ensure seamless strategy alignment and execution.
- Bridge presales strategy with post-sales execution, maintaining continuity of objectives and fostering collaboration.
- Develop and deliver forward-thinking strategic roadmaps that align with client goals and business outcomes.
- Provide actionable insights, trends, and opportunities from the Zeta Marketing Platform (ZMP) to inform and enhance client campaigns.
- Leverage ZMP Intelligence offerings.
- Build deep client relationships, acting as a trusted advisor and advocate for their business objectives.
- Facilitate collaborative client sessions, to drive innovation and alignment.
- Collaborate internally to ensure successful onboarding and activation of first-party (1P) data, leveraging audience intelligence to optimize campaigns.
- Monitor and manage roadmap deliverables, clarifying objectives, defining tasks, and ensuring timely delivery.
- Identify risks and opportunities in client strategies, proposing innovative solutions to optimize performance.
- Write and share reports that clearly and strongly explain progress, insights, and suggestions.
Qualifications:
- 8+ years of experience in strategic account management, marketing strategy, or related roles.
- Proven expertise in leveraging first-party (1P) data for marketing insights, personalization, and activation.
- Solid knowledge of cross-channel marketing, including digital, media, and traditional channels.
- Paid digital media experience within retail, CPG, pharma, finance and travel industries preferable
- Exceptional collaboration and interpersonal skills, with the ability to influence and align diverse teams.
- Exemplary analytical skills, with a track record of using data to inform strategy and storytelling.
- Outstanding communication and presentation skills, with experience in delivering strategic roadmaps and performance stories to senior stakeholders.
- An initiative-taking, problem-solving mindset and an interest for leading innovation and performance.
- Bachelor’s degree in marketing, Business, or related field (MBA preferred).
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $120,000 - $135,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-MR1
#LI-Remote
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Free daily meals, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Recreational clubs, Lunch and learns, Remote work program, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, In-person all-hands meetings, Summer hours, Employee awards, Diversity recruitment program, Wellness days, Abortion travel benefits, Meditation space, Mother's room, Personal development training, Virtual coaching services, Flexible time off, Floating holidays, Bereavement leave benefits
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