Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job description

Lead Experian's platform engineering modernization by unifying global engineering practices through automation and self‑service, not mandates. Architect and scale an Automated Service Catalog that delivers standardized, lifecycle‑managed services via a frictionless, "path of least resistance" experience for engineers across LATAM, North America, UK&I, and EMAP.

Why This Role Matters

By replacing human‑gated, manual processes with a globally consistent self‑service ecosystem, you will:

• Accelerate delivery and increase developer velocity
• Improve quality and reliability across regions
• Reduce cost and operational risk through standardization
• Strengthen security via embedded guardrails
• Empower engineers and build a unified, modern engineering culture

You will architect the next generation of how Experian builds and delivers technology. You will report to the EVP of Global Technology Operations. This is a remote position. We expect 10-20% travel for this position.

What You'll Do

Lead Through Ambiguity & Scale

• Convert a conceptual global vision into a clear strategy, roadmap, operating model, and governance adopted across regions.
• Operate effectively amid "white space," competing priorities, and incomplete information.

Build & Operate the Global Automated Service Catalog

• Design and launch a one‑click self‑service catalog for standardized, API‑driven services (DevSecOps, CI/CD, cloud, platform, observability, infrastructure, security).
• Apply AI/agentic automation to decisioning (changes, deployments, approvals, ITSM flows) to convert days/weeks into minutes.

Democratize Automation

• Establish a federated contribution model for developers globally to publish, validate, and reuse automations.
• Define standards, quality bars, and validation pipelines to ensure reliability and reuse.

Drive Cross‑Functional Alignment

• Partner with Security, Cloud, Engineering, Architecture, Data, and Product to simplify architectures and unify standards that can be automated.
• Overcome local autonomy resistance by demonstrating speed, quality, and empowerment gains through self‑service.

Deliver Business Value (Not Just Artifacts)

• Build continuous feedback loops with engineering teams; iterate for measurable outcomes.
• Track and communicate value via transparent KPIs.

Improve Security & Reduce Risk

• Eliminate tool sprawl/misconfigurations through consistent, automated services.
• Embed compliance, security, and quality directly into workflows in partnership with Information Security.

Qualifications

• Bachelor's degree in Technology, Computer Science, Engineering, or related field; an advanced degree is preferred.
• 10+ years in engineering, DevOps, platform engineering, SRE, or similar technical leadership roles.
• Proven ability to lead through ambiguity and create clarity in complex global environments.
• Experience converting strategy and vision into products & platforms with high adoption rates.
• Experience in leveraging AI to build developer self‑service portals, automation platforms, internal service catalogs, and/or platform engineering functions.
• Strong knowledge of cloud platforms (AWS, Azure, or GCP), infrastructure‑as‑code, CI/CD, and modern DevSecOps.
• Exceptional communication and influence skills across technical and executive stakeholders.
• Experience driving organizational change in federated or decentralized engineering cultures.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.