Yelp
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Senior Communications Manager, AI and Product
Artificial IntelligenceArtificial IntelligenceFull TimeRemoteTeam 1,001-5,000Since 2004H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
55 days ago
Salary
$106K - $198K / year
Bachelor Degree8 yrs expEnglish
Job Description
• Product communications for launches: Develop strategy, craft messaging, manage stakeholders and cross-functional coordination, and drive execution for product and feature launches
• Media relations for product and AI narratives: Drive media opportunities, and build and maintain strong relationships with both traditional and non-traditional media, including podcasts, Substacks, newsletters, content creators, and more
• Proactively develop compelling storylines: Develop and weave together cohesive narratives that connect complex product features and AI advancements, resonating with target audiences and reinforcing Yelp’s product innovation
• Executive communications for C-level and senior executives: Advise and provide real-time counsel to senior executives, ensuring they are well-prepared for media, speaking, and other opportunities, and serving as a trusted advisor on messaging and reputation management
• Cross-functional relationship-management: Collaborate across Product, Engineering, and Marketing to advise on release strategies and identify product and technology storytelling opportunities that reinforce Yelp's AI and innovation narratives
• Project management of communications initiatives: Coordinate cross-functional teams, set timelines, ensure deliverable quality, and drive execution for product launches, campaigns, and major comms milestones
• Messaging and material development: Draft messaging, statements, and briefing materials to support AI and product communications objectives
• Issues management: Support communications needs as they arise, including crisis comms and policy issues related to product and AI
Job Requirements
- 8+ years of experience in product and consumer tech communications, including experience with AI or similar emerging technologies; a blend of in-house and agency experience preferred
- Product communications expert: Proven track record of leading communications for high-profile and complex product launches, adept at navigating cross-functional teams, and delivering successful outcomes in dynamic, high-stakes environments
- Strategic communicator: Understand the landscape of consumer tech and AI, with a clear vision for building impactful narratives and measurable outcomes
- Media-savvy relationship builder: Creative and tenacious storyteller with strong existing relationships across key media (traditional and digital), excels at landing high-impact stories across channels
- Exceptional storyteller: Ability to craft compelling narratives and messaging for a range of audiences, can map varying product and AI features into cohesive, impactful stories, and has a sharp eye for detail in writing, editing, and presentation
- Executive communications expert: Skilled at coaching senior leaders for high-visibility opportunities, including media interviews and events, ensuring they represent the company with clarity and confidence
- Results-driven collaborator: Excel at managing multiple priorities, a team player, and thrive at cross-functional project management in fast-paced, evolving environments
- Proactive problem-solver: Anticipate opportunities and challenges, think two steps ahead, and are energized by complexity, turning ambiguity into action
Benefits
- Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
- 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
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