• Servicing MR/CT Imaging Equipment in the Dallas, TX area • Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision • Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction • Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management • Ensuring that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR • Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc • Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately • Serving as a resource of knowledge transfer for their regional team, including attendance of RSC calls and other knowledge forums • Assisting RSM in assessing service metrics & histories • Making recommendations on how to improve performance of region • Recommending improvements & changes to processes, work procedures and technical bulletins • Assisting others in complying with the Quality System