Passport
Global Growth, Built for Brands
Director of Marketing Services
Chief Marketing OfficerChief Marketing OfficerFull TimeRemoteLeadTeam 201-500Since 2017Company SiteLinkedIn
Location
United States
Posted
57 days ago
Salary
Not specified
Seniority
Lead
Bachelor Degree8 yrs expEnglish
Job Description
• Work closely with our Vice President of Customer Success on enterprise-level account opportunities for partnership and growth.
• Own customer growth and satisfaction KPIs for international client marketing impact
• Develop and refine international marketing and ecommerce strategy playbooks
• Act as a senior strategic advisor, guiding clients on cross-border strategy and marketing effectiveness
• Partner with Product, Marketing, and Revenue Operations to shape roadmap priorities based on international customer needs.
• Partner with Sales on strategic renewals, expansions, and pitch strategy for international clients.
• Serve as a go-to resource for our customers international marketing needs
• Travel to client sites to build relationships with key customer stakeholders
• Collaborate with product and engineering to develop product enhancements and data stories to support our customers
• Contribute to internal processes and workflow documents for successful customer engagement and management, and work cross-functionally within Passport to deploy them
• Become an expert on the Passport product, while keeping up with industry trends and news
Job Requirements
- 8+ years experience in Customer Success, Consulting, Ecommerce, or DTC Marketing; 3+ years leading managers or senior employees
- Direct experience and proven results driving DTC marketing
- Demonstrated success working with enterprise or high-growth SaaS/ecommerce companies
- Experience guiding performance strategy across global markets (e.g., EU, UK, APAC, LATAM)
- Proven track record of driving customer ROI, adoption, and revenue outcomes
- Strong analytical skills—confident interpreting margin analysis, pricing models, shipping economics, and conversion metrics
- Comfortable with a growth-based compensation package
- Significant customer interaction and strong interest in building relationships
- Creative problem solving skills that you want to apply in an ever-evolving environment
- Ability to understand and communicate complex problems clearly and concisely to different internal and external audiences (Executives, Marketers, Engineers, Sales People, ICs)
- Self-motivating team player who can work cross-functionally and multi-task
- Resourceful - you might not have all the answers, but you know how to find them or who to ask for help
- Bachelor’s degree or equivalent experience
- Located in the United States
Benefits
- Competitive cash and equity packages
- Healthcare, dental, and vision
- 401K
- Monthly fitness stipend
- Monthly phone/internet stipend
- 100% remote work environment
- Company issued laptop
- Flexible PTO
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
- Annual GTM team gathering (Vegas this year!) in cities around North America and all-company offsites in Mexico
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- One time remote work set-up stipend to make your at-home office dazzle
- Teammates around the world in 8 different time zones!
Related Guides
Related Categories
Related Job Pages
More Chief Marketing Officer Jobs
Chief Marketing Officer57 days ago
Full TimeRemoteTeam 51-200Since 2017H1B No Sponsor
VP of Marketing leading global pipeline generation and campaign strategy for SaaS company
Chief Marketing Officer61 days ago
Full TimeRemoteTeam 1,001-5,000H1B Sponsor
Director of Product Marketing for Cloud Data Platforms leading go-to-market strategies
AWSAzureCloud
California + 4 moreAll locations: California, Colorado, Nebraska, Nevada, Oregon
$188K - $212K / year
Chief Marketing Officer, Head of Marketing
Gaming Laboratories International, LLC**** Welcome to our Official Gaming Laboratories International (GLI) LinkedIn Page ****
Chief Marketing Officer61 days ago
Full TimeRemoteTeam 1,001-5,000Since 1989H1B No Sponsor
Chief Marketing Officer overseeing global voice and growth engine for decentralized AI
Web3
United States
Chief Marketing Officer62 days ago
Full TimeRemoteTeam 51-200H1B Sponsor
Chief Marketing Officer leads product marketing at Armada, an edge computing startup.
CloudDistributed Systems




