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Case Management Analyst

Business AnalystBusiness AnalystFull TimeRemoteMid LevelTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Maine + 5 moreAll locations: Maine, New York, Ohio, Massachusetts, Virginia, West Virginia

Posted

2 days ago

Salary

$21 - $44 / hour

Seniority

Mid Level

High School2 yrs expExperience acceptedEnglish

Job Description

• Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care. • Inform the assigned care manager of newly identified health/safety risks or service needs. • Complete care coordination activities delegated by the care manager within an established timeframe. • Inform the assigned care manager and/or associate manager of any identified quality of care issues. • Passionately support the member’s care coordination needs and drive solutions to address those needs. • Use problem-solving skills to find alternative contact information for members who are unreachable by care management. • Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health. • Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies.

Job Requirements

  • 2+ years in behavioral health, social services, or a related field relevant to the program focus
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams)
  • Access to a private, dedicated workspace to fulfill job requirements effectively.
  • Case Management and Discharge Planning Experience (Preferred)
  • Managed Care Experience (Preferred)
  • High School Diploma with equivalent experience (REQUIRED)
  • Associate’s or Bachelor’s Degree or non-licensed master’s level clinician in behavioral health or human services (Preferred)

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

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