Role Description

Human Agency is an AI-native consultancy that builds, ships, and operates alongside our clients. We don’t advise from the sideline — we embed inside enterprise organizations and deploy production AI systems that do real work.

We need a Managing Director of Technology to own the technical side of the house as we scale Human Agency. That means:

• Leading client delivery
• Making architecture calls
• Building the engineering team
• Being the technical voice in rooms with C-suite executives

This role requires someone who can move between writing production code and presenting to a client’s CEO in the same week.

What You’ll Do

• Lead technical delivery for enterprise clients.
• Build how we deliver, not just what we deliver.
• Hire and develop the engineering team.
• Own platform and infrastructure decisions.
• Shape our AI strategy through the lens of what actually ships.

Qualifications

• You’ve built and shipped AI/ML systems in production.
• You’ve hired and led a technical team — at least 5 people, ideally more.
• You can explain a technical trade-off to a non-technical executive.
• You have strong opinions on AI architecture grounded in hands-on experience.
• You’re comfortable in the weeds.
• You know your way around cloud infrastructure and engineering practices.

Bonus Points

• You’ve scaled a startup or early-stage company before.
• Experience in a services or consultancy model.
• A network of engineers you’ve worked with and would hire again.

You Should Apply If

• You’d rather build AI systems than talk about AI strategy.
• You want to own a technical organization.
• You’re comfortable making big decisions with imperfect information.
• You want to work somewhere with real revenue, real clients, and real problems to solve.
• You’re energized by building a company.

You Should Not Apply If

• You want a CTO-like title with a strategy focus and minimal hands-on building.
• You’re uncomfortable getting into production-level detail.
• You expect an established engineering org with playbooks and processes.
• You’d rather delegate technical depth than engage directly.
• Your experience is solely in product companies.

Considerations

• Education: Bachelor’s degree or equivalent experience; advanced degrees are a plus but not required.
• Ethics: Commitment to responsible AI practices — transparency, human oversight, privacy.
• Travel: Periodic (10–20%) for client work, team offsites, and events.
• Location: Remote-friendly; U.S. or Canada, with preference for EST timezone alignment.

Why Join Human Agency

We’re profitable, growing, and building AI systems that run in production for billion-dollar companies. The team is small, the clients are real, and the work matters.

If you’re the kind of person who’d rather build the engine than describe the engine, we want to talk.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.