• Develop and own the annual business development strategy, revenue targets, and go-to-market plan for Venbrook Claims Services across all service lines and client segments • Accountable for delivering against assigned annual new business revenue targets and sales quotas, with responsibility for building and executing the pipeline required to achieve growth objectives • Identify, pursue, and close new business opportunities with insurance carriers, MGAs, captives, brokers, self-insured entities, and public sector organizations • Build and manage a robust sales pipeline; maintain accurate opportunity data, forecasting, and reporting within Salesforce • Develop and deliver executive-level presentations, proposals, and RFP responses in partnership with operations and subject matter experts • Represent Venbrook Claims at industry conferences, associations, trade events, and client forums to drive brand visibility and relationship development • Establish and manage strategic partnerships and referral relationships with brokers, consultants, and other channel partners • Collaborate with the Chief Claims Officer and executive leadership team on pricing strategy, service offerings, and competitive positioning • Partner with claims operations leadership to ensure smooth client implementation and ongoing service delivery that supports retention and account expansion • Monitor competitive landscape, market trends, and client needs to inform service innovation and sales strategy refinement • Develop and maintain account management discipline for existing client relationships, identifying opportunities to expand scope and deepen engagement • Lead the response process for RFPs and competitive bids, coordinating internal stakeholders to produce compelling, differentiated proposals • Establish and report on key performance metrics including pipeline volume, win rates, revenue contribution, and client retention • Partner with marketing to develop thought leadership content, collateral, digital campaigns, and event strategy that support business development objectives