Role Description

The Product Owner is innovative and experienced and has proven outcomes in delivering consumer-focused web and native mobile products and services to provide an intensely positive and personalized integrated experience for our consumers and patients while streamlining operational, clinical and administrative workflows. This position is responsible for innovating, prioritizing and delivering some of CommonSpirit Health's most strategic initiatives.

This person partners with key subject matter experts throughout the organization to provide vision, guidance and daily direction for development and integration efforts for portions of our portfolio of consumer facing digital products which provide the ability to engage digitally with CommonSpirit Health. The portfolio spans the holistic journey of our consumers and patients through our integrated Digital Front Door while considering the needs and usability of our staff and clinical teams. This portfolio of work continues to grow and this role will be critical for successful delivery of value to CommonSpirit Health.

• Ultimately responsible for technical success of product
• Decides what features are required for product and order in which they will be delivered based on outcomes desired
• Writes requirements based on definitions of product readiness / product completeness
• Defines user product criteria to satisfy through development
• Coordinates hiring and staffing of product teams
• Coordinates work between technical and business talent
• Manages engagement with technical stakeholders as needed
• Plans sprints
• Delivers business results (agrees to specific and measurable KPIs)
• Delivers quality products
• Measures and continually improves user satisfaction (patient, clinical teams, operations, marketing, etc) and product performance
• Ensures adoption of products through various methods
• Removes roadblocks
• Provides approval of delivered functionality for production

Work on the OneConnect program to help facilitate enterprise expansion and maintain existing application protocols.

Product management, great communication skills, and Salesforce Health Cloud knowledge.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

• Bachelors in technology, computer science or related field and 5+ years’ experience in Product Management and/or Product Ownership for consumer-facing products including both web and native mobile, upon hire

Requirements

• None, upon hire

Preferred

• Masters in business, hospital administration, computer science or a related field and 2+ years’ experience or degree in marketing, upon hire
• Leadership experience in a complex health care environment