Role Description

AvidXchange is seeking a Senior Manager of Product Management to lead product strategy and execution for key capabilities within our Customer Management Platform (CMP). This role is responsible for driving the roadmap and delivery of foundational platform capabilities that ensure accurate, trusted, and scalable buyer and supplier data across the AvidXchange ecosystem. The Senior Manager will lead a small team of product managers while partnering closely with Engineering, Data, Design, and business stakeholders to deliver scalable platform capabilities. This role blends strategic thinking with strong execution, helping translate company and platform strategy into impactful product outcomes.

What You'll Do:

• Buyer and Supplier Mastering
  • Define and manage the system of record for buyer and supplier identities across platforms.
  • Ensure consistent, accurate entity representation to support downstream operational and payment systems.
• Matching Logic & Stewardship
  • Drive entity matching logic, survivorship strategies, and exception handling workflows.
  • Enable scalable data stewardship through tooling, workflows, and operational partnerships.
  • Continuously improve data accuracy, consolidation rates, and automation.
• Data Enrichment & Third-Party Integrations
  • Support integration of third-party data sources to enrich buyer and supplier profiles.
  • Balance enrichment depth, data quality, cost, and business value.
  • Partner with internal data and engineering teams to operationalize enrichment capabilities.
• Digital Enrollment & Verification
  • Lead supplier digital enrollment experiences, including identity verification and compliance checks.
  • Enable scalable, low-friction onboarding that supports payment automation and risk mitigation.
• Platform Enablement for Payments
  • Ensure CMP capabilities effectively support payment execution, automation, and expansion initiatives.
  • Partner closely with payments and downstream systems teams to maintain strong platform alignment.

Success in this role is measured by:

• Improvements in data accuracy.
• Automation rates.
• Supplier onboarding scalability.
• Payment execution reliability.

Qualifications

• Bachelors Degree in a related field or equivalent professional experience.
• 7+ years of product management experience, including experience managing or mentoring product managers.
• Experience working on platform products, data-driven systems, or enterprise SaaS solutions.
• Experience partnering closely with engineering and data teams on complex systems.

Requirements

• Strong product thinking with a focus on delivering measurable business outcomes.
• Ability to operate effectively in complex environments and drive alignment across teams.
• Excellent written and verbal communication skills.
• Data-informed decision making and strong prioritization skills.

Nice to Have

• Experience in payments, financial systems, supplier platforms, or master data management.
• Background in data matching & enrichment, workflow automation, identity verification, compliance systems, or enterprise integrations.

Benefits

• 18 days PTO*
• 11 Holidays (8 company recognized & 3 floating holidays)
• 16 hours per year of paid Volunteer Time Off (VTO)
• Competitive Healthcare
• High Deductible Health Plan Option that has $0 monthly premium for teammate-only coverage
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance
• 100% AvidXchange paid Long-Term Disability
• 100% AvidXchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by AvidXchange**
• Discounts on Pet, Home, and Auto insurance
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
• Onsite gym fitness center, yoga studio, and basketball court
• Tuition Reimbursement up to the federal maximum of $5,250***
• Hybrid Workplace Flexibility
• Free parking

Company Description

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.