Patient Access Manager

ManagerManagerFull TimeRemoteSeniorTeam 10,001+Since 1978Company SiteLinkedIn

Location

California

Posted

2 days ago

Salary

Not specified

Seniority

Senior

Associate Degree5 yrs expEnglish

Job Description

• Design and implement the patient access program strategy, including workflows, standard operating procedures, and key performance metrics • Advise on case management systems and technology tools to support efficient operations and reporting • Develop training materials and knowledge resources covering wound care coding, payer policies, and appeals strategies • Create dashboards and reporting frameworks to track program performance, identify trends, and inform continuous improvement • Partner with sales, marketing, and medical affairs to align patient access support with commercial objectives • Manage a personal caseload of patients requiring reimbursement support • Conduct benefit investigations and verify patient coverage across the full spectrum of health plans • Champion an exceptional patient and HCP experience by ensuring that all communications and case updates are clear, empathetic, timely, and tailored to the needs of patients, caregivers, and providers

Job Requirements

  • Minimum 5 years of experience in patient access, reimbursement support, or medical billing/coding
  • Direct experience with wound care, vascular, or related therapeutic areas (e.g., advanced wound dressings, negative pressure wound therapy, compression therapy, skin substitutes, peripheral vascular devices)
  • Demonstrated expertise in prior authorizations, appeals, and benefit investigations
  • Strong working knowledge of Medicare, Medicaid, and commercial payer policies and processes
  • Experience with medical coding systems (CPT, HCPCS, ICD-10-CM) relevant to wound care and vascular procedures
  • Excellent written and verbal communication skills
  • Associate's degree required; Bachelor's degree preferred

Benefits

  • Health insurance
  • Professional development opportunities
  • Flexible working arrangements

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