• Maintain and execute the strategic roadmap for the ZF [pro]Service Network and expand network presence by onboarding qualified workshops across target geographies. • Conduct annual audits of network partners to ensure compliance, performance, and service quality and identify gaps in network coverage and implement corrective actions as needed. • Support the development of marketing initiatives aimed at increasing brand awareness and network value. • Collaborate cross-functionally (Training, Sales, Warranty, etc.) to enhance program benefits. • Coordinate and lead network conferences and engagement events and serve as the primary point of contact for [pro] service partners. • Build and maintain strong relationships through proactive support and service. • Ensure all activities contribute to the direct or indirect sale of ZF products and services. • Maintain a comprehensive and accurate customer database and ensure partner visibility across internal systems and marketing platforms.