A family of companies that make real estate closings faster, simpler, and safer.
Customer Success Expert, Title Insurance
Location
Pennsylvania
Posted
2 days ago
Salary
Not specified
Seniority
Senior
Job Description
Job Requirements
- 3-5 years customer service experience
- 3-5 years in multi-state or national real estate processing environment.
- Excellent communication skills, both verbal and written
- Ability to build strong relationships with clients and work collaboratively with internal teams
- Strong organizational skills and attention to detail
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Experience with Resware, a plus!
- Strong problem-solving skills
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Benefits
- Health, dental, and vision benefits
- Employer-paid disability and life insurance
- Flexible spending accounts
- 401K with company match
- Paid time off and company-paid holidays
- Wellness resources
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