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SDI

THE DIGITAL SUPPLY CHAIN COMPANY

Client Care Specialist

Client Services RepresentativeClient ServicesFull TimeRemoteSeniorTeam 501-1,000Since 1971H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$19 - $21 / hour

Seniority

Senior

High SchoolExperience acceptedEnglish

Job Description

• Confirm dispatched purchase orders with suppliers. • Communicate any purchase order status updates with the client. • Create, develop, and maintain daily client purchase order files. • Respond to requests concerning shipments in a timely manner. • Anticipate problem transactions and collaborate with the customer to come to a solution together. • Perform research on any missed/late purchase order deliveries to ensure items are delivered on time.

Job Requirements

  • High school diploma
  • Enjoy solving complex problems through working independently or collaborating with your team
  • Comfortable being in a call-center environment (its not as fast-paced as a call center role, but you will be on the phone and answering emails consistently throughout the day)
  • Comfortable with Microsoft Office suite

Benefits

  • Health insurance (medical, dental and vision)
  • Training and development opportunities
  • 2023 winner of the People Accelerator award
  • Vacation, wellness days, pet bereavement days and 12 paid holidays
  • 401K with a company match
  • Tuition reimbursement
  • Student loan repayment assistance
  • Reimbursement for safety shoes
  • Discounted tickets to a variety of different vendors

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