• Own key partner relationships • Serve as the primary point of contact for strategic CRO partners, bringing high availability, responsiveness, and a genuine commitment to the relationship. • Build broad, multi-threaded relationships across the partner organization, educating stakeholders on our solution and keeping our value top of mind. • Monitor partnership health through performance metrics and proactively identify and address areas for improvement. • Drive opportunities from start to finish • Project manage all opportunities coming through a partner - taking each one from initial proposal through scoping, requirements gathering, and contracting. • Keep deals moving by staying organized, anticipating blockers, and knowing when to escalate. • Collaborate with Customer Success to ensure successful execution of partner-led opportunities. • Collaborate cross-functionally • Work closely with Sales, Customer Success, Operations, and Product to leverage their functional expertise when required • Act as a connector between external partners and internal teams, translating partner needs into actionable tasks. • Build and improve the partnerships function • Identify opportunities to streamline workflows and processes - then define and execute on those improvements. • Help shape the partnership team's long-term strategy and future priorities as we grow.