Our mission is to make mental healthcare work for everyone.
Senior User Experience Researcher
Location
Hawaii
Posted
18 hours ago
Salary
$181.0K - $212.9K / year
Seniority
Senior
Job Description
Job Requirements
- 5+ years of experience in UX research, human-computer interaction, psychology, or a related field
- Expertise in both qualitative and quantitative research methods, including usability testing, user interviews, surveys, behavioral analytics, and diary studies
- Proven ability to synthesize complex data into clear, actionable insights that directly inform product decisions
- Strong collaboration and stakeholder management skills, with experience working across product, design, and engineering teams
- Excellent written and verbal communication skills, with the ability to tailor research findings for different audiences including leadership
- Experience working in a high-growth startup or fast-paced product environment (preferred)
- Familiarity with behavioral analytics tools such as Amplitude, Mixpanel, or Google Analytics (preferred)
- Knowledge of accessibility best practices and inclusive research methodologies (preferred)
- Experience working in or adjacent to healthcare, with an understanding of patient and provider workflows (preferred)
Benefits
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Support for your mental and physical health
- New hire home office stipend: Set up your workspace for success
- Quarterly department stipend: Fund team-building activities or in-person gatherings
- Wellness events and lunch & learns: Explore a variety of engaging topics
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Related Guides
Related Categories
Related Job Pages
More User Researcher Jobs
Senior UX Research Manager
AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.
The role involves collaborating with cross-functional teams to drive enterprise transformation by identifying, defining, prioritizing, and delivering critical research needs that result in measurable business impact. Key duties include setting and executing research strategy, leading and developing a globally distributed team, driving impact through partnerships, and scaling research influence across the business.
UX Researcher leading research efforts at Allegion
Customer Insights & Experience Lead (6106)
itD TechAbout itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
This role is responsible for driving customer satisfaction by managing feedback programs, optimizing research operations, and translating insights into actionable improvements for product and customer experience outcomes. Key duties include tracking CSAT metrics, coordinating cross-functionally, and supporting UX research execution.
Senior UX Researcher - Enterprise & AI‑Driven Workflows
Linda Werner & AssociatesThe New Product Experimentation (NPE) group focuses on identifying unmet needs and developing innovative, zero‑to‑one product solutions. Operating as a tightly integrated pod, the team has significant freedom to explore new ideas, validate opportunities, and bring novel products to market. Research is central to discovering insights, shaping concepts, and ensuring product readiness.
The role involves planning and conducting qualitative studies, such as interviews and usability testing, focused on complex enterprise financial and operational systems like budgeting and procurement. Key duties include synthesizing findings into actionable insights and presenting them to product, engineering, and leadership stakeholders.
