• Deliver multiple software implementations via consulting activities from kickoff to Go-Live • Provide ongoing client support • Be the trusted advisor to clients on system configuration and implementation • Communicate with customer to determine needs and contribute solution design • Interpret requirements data and identify any gaps in functionality • Manage project issues and coordinate activities with clients and internal team members • Provide support for clients in a help desk capacity and assist in troubleshooting • Provide on-site training and consulting for clients if necessary • Maintain daily timesheet and expense report entries