Bilingual Outbound Primary Care Sales Agent

SalesSalesFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Illinois, Montana, South Dakota

Posted

2 days ago

Salary

$45K - $60.9K / year

Seniority

Senior

3 yrs expEnglishSpanish

Job Description

• Conduct outbound and answer inbound calls related to any attrition mitigation marketing communications • Help ensure engaged members get their questions answered, understand the situation they are in and get assistance with any clinical connections or assurances during this transitional period • Follow up with patients that we previously acquired to help them get their 2nd appointment scheduled • Help reschedule appointments and any clinical connections or assurances needed during this transitional period • Reach out to newly acquired patients that are on a plan that we don't accept to connect them with a broker • Onboard and orient new, engaged patients acquired through traditional sales channels

Job Requirements

  • 3 years of customer service experience
  • Strong critical thinking and problem-solving skills
  • Proficiency in all Microsoft Office Programs including Word, PowerPoint, Excel
  • Bilingual English/Spanish

Benefits

  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance

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