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GM Financial

Teamwork | Excellence | Integrity | Diversity, Equity and Inclusion | Community Investment

Commercial Vehicle Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 5,001-10,000Since 1992Company SiteLinkedIn

Location

North Carolina

Posted

1 day ago

Salary

Not specified

Seniority

Senior

Bachelor DegreeExperience acceptedEnglishSalesforce

Job Description

• The GM Financial Commercial Vehicle Account Manager is responsible for service and support of all GM franchised dealers and Commercial Vehicle Lending (CVL) products. • This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial. • This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models. • Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles. • Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives. • Support, market, and be subject matter experts in all GM Financial CVL products. • Maintain effective communication with dealers, internal partners, and factory counterparts. • Participate in end-user joint contacts with dealership and/or factory representatives. • Develop business plans to align with corporate goals. • Attend all pertinent industry events and trade shows. • Achieve Field Commercial DRM key performance criteria. • Analyze dealer-specific data using reporting tools and take appropriate action. • Assist in any funding issues that arise and be responsible for collection of monies owed to GM Financial. • B2B Sales Presentations

Job Requirements

  • Advanced knowledge of Salesforce.com.
  • Extensive knowledge of accounting, financial statement analysis, cash flow and dealer workout.
  • Knowledge of company policies and procedures.
  • Knowledge of credit underwriting.
  • Knowledge of dealership, fleet/commercial and indirect auto finance industry operations.
  • Knowledge of reporting and analytics.
  • Understanding of commercial lending with emphasis in captive automotive dealership financing.
  • Understanding of dealer operations.
  • Ability to interface with all levels of management.
  • Ability to make sound business decisions based on policies and procedures.
  • Able to meet deadlines.
  • Detailed oriented and capable of managing multiple opportunities simultaneously.
  • Excellent analytical skills.
  • Excellent customer service skills.
  • Excellent oral/written communication and interpersonal skills.
  • Excellent persuasive communication and presentation skills.
  • Must be self-motivated and able to work independently.
  • Project management skills.
  • Team player with strong leadership and motivational skills.
  • Occasional overtime or split shifts may be required.
  • Travel will be required
  • Subject to stressful situations.
  • 0-2 years commercial vehicle experience or prior credit underwriting experience Pref
  • 2-3 years of successful sales experience Pref
  • Bachelor’s Degree in Business or related field, or equivalent work experience Required

Benefits

  • Generous benefits package available on day one to include: 401K matching
  • bonding leave for new parents (12 weeks, 100% paid)
  • tuition assistance
  • training
  • GM employee auto discount
  • community service pay
  • nine company holidays

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