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Leap

The leading platform for building and scaling virtual power plants.

Platform Operations Analyst

OperationsOperationsFull TimeRemoteSeniorTeam 51-200Company SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglishPythonSQL

Job Description

• Support the implementation of strategies and core processes required for participation across existing and new Leap programs in various energy markets (e.g., New York (NYISO), Texas (ERCOT), California (CAISO), New England (ISO-NE), the Mid-Atlantic (PJM), and other target Leap markets). • Manage day-to-day internal data and performance operations and processes, such as creating and maintaining critical dashboards, monitoring data for completeness and accuracy, and supporting required data submissions to market and program operators. • Troubleshoot data and process issues as they arise. • Analyze energy market data to help evolve Leap’s market participation strategies. • Develop scalable and automated monitoring and alerting processes using Looker, Python, SQL, and internal tools. • Collaborate with Leap’s Market Revenue and Partner Success teams to build high-impact, scalable solutions for viewing and understanding VPP performance data. • Drive documentation efforts across the team to increase understanding of complex performance operations and identify ongoing improvements. • Work directly with and support Leap's partners and program operators, resolving issues and understanding their feedback. Manage independent collaboration with partners and/or program operators as needed. • Communicate clearly and professionally when interacting with partners and/or market or program operators. • Develop a comprehensive understanding of Leap’s value proposition and the issues we address. • Show initiative in learning more about clean energy technologies and wholesale energy markets and identifying opportunities to apply this knowledge to improve operational processes. • Establish a clear understanding of how Leap functions and apply this growing knowledge to drive operational success. • Be open to coaching and guidance from other analysts, team leads, and Director of Platform Operations. • Develop technical skills and share out learnings or best practices with other Platform Operations analysts. • Work autonomously on assigned projects. • Communicate with clarity and tact, utilizing various methods (visual, written, verbal) both internally and externally. • Participate in cross-team collaboration, involving stakeholders in decision-making for projects or working groups. • Share learnings and knowledge with the team through syncs and other opportunities.

Job Requirements

  • 3-5 years of experience in technical data analysis and/or program management roles, with at least one year of experience working in wholesale electricity markets, demand response, or distributed energy resource spaces
  • 2+ years of SQL experience
  • 2+ years experience in object-oriented programming languages (Python, R or Matlab)
  • Experience in data analytics, building complex processes, continuously improving operations, and learning and implementing optimization strategies
  • Experience building and owning operational dashboards and have extremely high accountability and commitment to building processes to reduce operational risk
  • Exposure to energy markets and/or distributed energy resources highly encouraged
  • Familiarity to BI reporting tools (Looker or similar) and spreadsheets (Gsheets, Excel)
  • Detail-oriented and appreciate cross-referencing your work for accuracy
  • Experienced in prioritizing, juggling and executing tasks in a fast-paced, high-stakes environment
  • Experience with and a strong interest in leveraging AI tools (e.g., LLMs, code assistants, data analysis tools) to enhance productivity, improve data insights, and automate routine tasks; demonstrated experience applying these tools is a bonus
  • Experience working in remote or hybrid environments across time zones, demonstrating the ability to thrive in distributed teams through asynchronous communication, strong time management, independent work, and sustained productivity and engagement.

Benefits

  • 100% Remote Environment
  • Medical + Dental + Vision Coverage
  • Life, AD&D, and Long-Term & Short Term Disability Insurance
  • Parental Leave
  • Flexible PTO, Company Holidays, & End-of-Year Employee Appreciation Week

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