• Translate Citi’s retail design concept prototypes at a project level, ensuring design concepts and standards implementation integrity • Collaborate with internal and external design resources to guide design direction for new and existing retail projects and programs • Lead the preparation of presentation-level drawings, renderings, and technical solutions to influence and guide the creation of comprehensive design intent packages for retail projects • Lead the development of schematic design, design development, and construction documents for projects, including reviewing and approving highly technical design deliverables prepared by architects and other consultants • Influence the application of stated design principles and objectives by ensuring adherence to brand standards, retail store planning principles, and project programming • In partnership with Construction Program Managers, oversee the management and construction of projects as it relates to design execution to ensure timescales, designs/specifications, quality, and costs are achieved within approved parameters • Collaborate with Design Innovation, Strategy and Standards Teams to strengthen and contribute to the management of North America design standards and methodologies to ensure a consistent approach to the delivery and design of branches nationwide • Collaborate with Project Management teams to develop comprehensive project plans that include scope, schedule, cost, quality, roles, responsibilities, communication, risk, and issue management • Provide clear, effective, and timely communication for design direction and changes, identifying exceptions and proposing creative design solutions • Ensure the integrity of all design concepts and manage internal and external staff to ensure the best creative solutions and brand continuity