• Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams. • Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships. • Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close. • Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business. • Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions. • Influence Giga’s roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities.