• Serve as the primary point of contact for assigned client accounts, building strong relationships and ensuring client satisfaction • Conduct regular client calls and meetings to present progress, explain strategy rationale, and gather feedback • Translate complex SEO and PPC data and strategies into clear, understandable business insights for clients • Create and present monthly and quarterly performance reports, focusing on ROI and business impact • Collaborate with internal strategists to develop comprehensive SEO and PPC strategies for client accounts • Manage client expectations by setting realistic timelines and ROI projections aligned with our agency methodology • Review campaign performance and strategies developed by our execution teams to ensure quality and alignment with client goals • Facilitate communication between technical teams and clients to ensure smooth project delivery • Provide strategic recommendations for campaign improvements and expansion opportunities • Stay current with SEO and PPC best practices to provide informed strategic guidance to clients