• Work within a team to manage and maintain our IT infrastructure, support our staff and their business needs. • Maintain our external services and manage our vendors to ensure stability and that our business needs are met. • Develop and implement a strategy to migrate our PHP/MySQL systems and rebuild key services with a preference to using no-code tools like Airtable and Zapier. • Build metrics and reporting dashboards. • Evaluate and be able to execute transitions to our tech stack, in particular sales CRM tools. • Experiment and identify ways to leverage AI to improve our business processes, especially to support our sales processes. • Be adept at understanding and designing business processes and creative at using software to simplify and streamline those processes with our staff.