Centene Corporation
Centene Corporation is a Fortune 500, mission-driven healthcare leader committed to transforming the health of the communities we service, one person at a time.
Customer Service Advocate I – Korean Bilingual
Location
United States
Posted
61 days ago
Salary
$16 - $23 / hour
Seniority
Senior
High SchoolKoreanEnglish
Job Description
• serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers
• provides members and/or providers with timely, accurate, and personalized support on routine complaints
• mitigates and prevents complaints from being escalated to resolve in initial contact
• documents all member or provider information and communications for quality and performance tracking
Job Requirements
- bilingual in Korean and English
- authorized to work in the U.S. without the need for employment-based visa sponsorship
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
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