Huron is a global professional services firm elevating the vision of what's possible and then putting it into practice.
ServiceNow Business Process Consultant – Manager
Location
Illinois
Posted
58 days ago
Salary
$145K - $170K / year
Job Description
Job Requirements
- Bachelor’s or Master’s degree in a field related to this position or equivalent work experience
- 3+ years as a ServiceNow Business Process Consultant in increasingly complex implementations; preferably with a ServiceNow Elite-level partner (not an internal role)
- 6+ greenfield implementations of multiple ServiceNow modules as a business process consultant (including NowAssist, AI Agents); experience with one or more of CSM, HRSD, Enterprise Asset Management, SPM, GRC preferred
- Current ServiceNow Certified System Administrator (CSA) REQUIRED
- ServiceNow Learning Business Process Analyst Practitioner or Business Process Analyst Professional badge REQUIRED
- Agile 2.0 and Test Management 2.0 training; and/or multiple micro-certifications
- Completion of ServiceNow Fundamentals for multiple ServiceNow applications – strong preference for CSM, HRSD, SPM, GRC, and/or Enterprise Asset Management
- Strong User Story definition/documentation skills
- Experience with Agile methods, including hybrid waterfall/agile methods used for ServiceNow implementations
- Knowledge/experience with NowCreate/ServiceNow Best Practices
- Ability to solve complex problems creatively with strong critical thinking
- Strong analytical skills coupled with a functional or technical acumen and hands-on expertise with cloud-based enterprise solutions
- Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams.
Benefits
- medical, dental and vision coverage
- wellness programs
- 401(k) plan with a generous employer match
- employee stock purchase plan
- generous Paid Time Off policy
- paid parental leave and adoption assistance
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