Field Service Technician
Location
United States
Posted
20 hours ago
Salary
Not specified
Seniority
Mid Level
Job Description
Role Description
Responsible for field service repairs and installation of water treatment equipment. Provide technical phone support on water system components to customers.
- Perform field service repairs, emergency repairs, preventative maintenance, and installation of ultrapure water treatment equipment.
- Local or national travel up to 80-90% of the time, depending on territory and customer needs.
- When field service is not required, provide technical phone support on water system components to customers.
- Provide responsive, efficient, and professional customer service to internal and external customers.
- Follow all safety and ergonomic programs and guidelines.
Qualifications
- High School Diploma or Equivalent required.
- Associate or technical trade school preferred.
- Minimum two (2) years of experience working in ultrapure or industrial water treatment industry.
- Hands-on experience with components that make up a water system such as pretreatment (water softeners, carbon filters), reverse osmosis, distribution pumps, and deionization.
Requirements
- Knowledge of water quality standards such as AAMI, USP, ASTM, ISO.
- Knowledge of plumbing, pumps, valves, controls, and instrumentation (PLC, HMI).
- Working knowledge of system disinfection processes (chemical, heat, ozone).
- Ability to read and interpret technical manuals, piping, and electrical schematic drawings.
- Mechanical skills with use of hand and power tools.
- Strong troubleshooting, problem solving, verbal and written communication skills, attention to detail, and ability to multitask effectively.
- Proficiency with Microsoft Office (Word, Excel, Outlook); experience with ERP systems.
- Basic electrical and mechanical troubleshooting skills.
- Valid driver’s license, acceptable driving record, and acceptable automobile insurance coverage.
- Industry certifications (WQA, AAMI) preferred.
- Reliable transportation to customer locations.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Company Paid Short-term and Long-term Disability
- HSA with Employer Contribution
- Employee assistance program
- Life insurance
- Paid time off
Job Requirements
- High School Diploma or Equivalent required.
- Associate or technical trade school preferred.
- Minimum two (2) years of experience working in ultrapure or industrial water treatment industry.
- Hands-on experience with components that make up a water system such as pretreatment (water softeners, carbon filters), reverse osmosis, distribution pumps, and deionization.
- Knowledge of water quality standards such as AAMI, USP, ASTM, ISO.
- Knowledge of plumbing, pumps, valves, controls, and instrumentation (PLC, HMI).
- Working knowledge of system disinfection processes (chemical, heat, ozone).
- Ability to read and interpret technical manuals, piping, and electrical schematic drawings.
- Mechanical skills with use of hand and power tools.
- Strong troubleshooting, problem solving, verbal and written communication skills, attention to detail, and ability to multitask effectively.
- Proficiency with Microsoft Office (Word, Excel, Outlook); experience with ERP systems.
- Basic electrical and mechanical troubleshooting skills.
- Valid driver’s license, acceptable driving record, and acceptable automobile insurance coverage.
- Industry certifications (WQA, AAMI) preferred.
- Reliable transportation to customer locations.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Company Paid Short-term and Long-term Disability
- HSA with Employer Contribution
- Employee assistance program
- Life insurance
- Paid time off
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