• Support issues management, including intake, tracking, remediation follow-up, escalation, and reporting • Support policy governance, including lifecycle management, reviews, approvals, inventories, and audit support • Support third-party risk management (TPRM) activities from a compliance oversight perspective • Contribute to compliance risk assessments, including data collection, documentation, and governance reporting • Support compliance governance forums by preparing agendas, materials, minutes, and action tracking • Maintain clear documentation evidencing oversight, challenge, decisions, and follow-through • Assist with management- and committee-level compliance and risk reporting • Support regulatory exams and audits by providing governance and oversight artifacts • Help design, document, and improve workflows across the Governance & Oversight team • Create templates, trackers, and process documentation to support consistency and audit readiness • Identify gaps or inefficiencies in governance processes and propose practical improvements • Support the maturation of governance standards as Mercury’s CMS evolves