• Lead client engagements & cultivate talent of junior resources • Deliver proactive consultative support • Configure, customize, and troubleshoot your clients’ NetSuite environment and auxiliary business systems • Document operational process flows • Design & draft functional requirements for customizations • Develop and execute test plans • Enable users with robust documentation and training • Track open activities and provide regular client-facing status updates • Meet with business leaders, decision makers and end users to define business requirements and systems goals • Work in a team environment on NetSuite related projects including implementation, administration, optimization, integration, and other special projects