Role Description

UNHCR, the UN Refugee Agency, is offering a full-time internship with the Creative Services Section/Social Media Unit of the Global Communications Service under the Division of External Relations at UNHCR HQ based in Madrid.

We are looking for a dynamic person who is an excellent communicator and has a good understanding of the UN system and humanitarian issues, and/or external relations. The intern will work as part of the global Social Media Team and report to the Social Media Officer based in Geneva. They will support the team with:

• Daily content coordination
• Scheduling
• Copy writing
• Content production
• Community management
• Analytics

The ideal candidate will have experience in managing social media accounts for an organization, organizational skills, writing and creative skills to support social content production.

Key responsibilities will include:

• Assist the Social Media Team with daily social media outreach and engagement
• Compile, draft and edit social media content, often under tight deadlines
• Assist in developing simple visual products for social media platforms
• Assist in the production of social videos
• Assist with social media planning and scheduling using tools like Trello, Sendible and native social platform publishing tools
• Assist in the daily monitoring and analyze statistics related to social media content
• Assist with community management of social media accounts
• Prepare internal summaries and reports and support external presentations
• Proactively contribute suggestions and ideas that will add value to UNHCR’s use of social media
• Support social media content for international days and other key projects, particularly World Refugee Day and the FIFA World Cup
• Effectively manage time and priorities to meet all of the above responsibilities
• Assist on Social Media Team projects as needed

Qualifications

• Be a recent graduate or current student in a graduate/undergraduate school programme from a university or higher education facility accredited by UNESCO
• Have completed at least two years of undergraduate studies in a field relevant to, or of interest to, the work of the organization
• Not have immediate relatives (father, mother, brother, or sister) working for UNHCR as a staff member on any contract type or as an affiliate at the time of application

Requirements

• Good understanding of social media platforms and the overall landscape of social media
• Experience writing for social media audiences and using social media for an organization, club or university
• Demonstrated commitment or strong interest in international relations, refugee issues and humanitarian response
• Superior command of the English language with excellent written and oral communication skills
• Good “social media instincts” of what online audiences respond positively to
• Proficiency in social media tools

Benefits

• The Sponsoring Institution shall provide non-reimbursable financial support in the form of a stipend/scholarship/allowance/etc. for the period of internship with UNHCR
• Travel expenses to and from the internship location shall be the responsibility of the respective sponsoring institution
• UNHCR is not responsible for any remuneration for the intern during the internship period