Role Description

The Director Clinical Support Services serves as the enterprise financial leader for Pharmacy and Laboratory services, providing strategic financial leadership that aligns clinical operations with system-wide financial performance and sustainability. The role functions as a trusted advisor to clinical and operational leaders, ensuring informed decision-making through disciplined financial stewardship, enterprise perspective, and proactive partnership across the health system.

• Serve as the primary financial leader and strategic advisor for Pharmacy and Laboratory services, aligning clinical operations with system financial performance and long-term sustainability.
• Partner with clinical, operational, and administrative leaders to support strategic planning, resource allocation, and enterprise decision-making for ancillary services.
• Provide financial oversight for Pharmacy services across acute, ambulatory/340B, and retail environments, including budgeting, forecasting, business planning, and financial performance monitoring.
• Provide financial oversight for Laboratory services, including evaluation of financial feasibility, volume and utilization trends, reimbursement considerations, and long-term sustainability of clinical initiatives.
• Lead financial analysis and modeling for new, expanded, or restructured Pharmacy and Laboratory programs, ensuring disciplined evaluation of return on investment and operational impact.
• Support development and execution of cost optimization, utilization management, and margin improvement strategies in collaboration with clinical leadership.
• Oversee financial management of Pharmacy and Laboratory shared services, including assessment of staffing, operating costs, and system-level initiatives impacting shared operations.
• Establish and maintain standardized processes to track clinical and operational initiatives, financial outcomes, and performance metrics across ancillary services.
• Monitor key clinical and operational drivers that impact financial performance and proactively identify risks, variances, and opportunities for corrective action.
• Prepare and present clear, actionable financial insights, performance updates, and risk assessments to executive and senior leadership.
• Ensure financial practices, analyses, and recommendations are aligned with health system policies, governance expectations, and strategic priorities.
• Lead, mentor, and develop finance team members as applicable, fostering strong business acumen, accountability, and effective partnership with clinical stakeholders.

Qualifications

• Certification such as CPA, HFMA CHFP/CFHP, or similar credential (preferred).
• Bachelor’s degree in Finance, Accounting, Healthcare Administration, Business, or related field (required).
• Master’s degree in Finance, Accounting, Healthcare Administration, Business, or related field (preferred).
• 7+ years’ progressive experience in healthcare financial operations, preferably within Pharmacy, Laboratory, or other clinical ancillary areas (required).
• Demonstrated understanding of healthcare financial models, cost accounting, and service-line economics (required).
• Demonstrated proficiency in Excel for financial analysis and enterprise financial systems (e.g., Workday, Adaptive, Power BI) (required).
• Direct leadership experience (required).
• Prior experience working within a multi-hospital or integrated health system (preferred).
• Familiarity with reimbursement structures (specifically 340B), pharmacy cost-management strategies, and laboratory operational workflows (preferred).

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible).
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
• Tuition assistance, professional development and continuing education support.
• Benefits may vary based on the market and employment status.