Regional Service Manager – Midwest

ManagerManagerFull TimeRemoteSeniorTeam 201-500Since 1993H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

62 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

• Responsible for managing all aspects of service for dealerships and customers and ensures satisfaction with service work. • Assists customers and dealers with troubleshooting and repair of service-related problems. • Develop and manage strong relationships at all levels of the customer’s organization. • Coordinates with engineering and technical service departments to ensure service performance and quality specifications are met. • Tracks, reports, and follows up on product and technical issues for dealerships and customers.

Job Requirements

  • Bachelor's degree (B.A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
  • Previous experience in the Heavy-Duty Truck industry is required, specific experience in the Refuse industry is preferred.
  • Class B - Commercial Driver License or ability to obtain is required.
  • Automotive Service Excellence (ASE) Certification or ability to obtain is required.
  • Cummins Certification is preferred.
  • Allison Certification is preferred.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Benefits

  • Competitive salary
  • Comprehensive health benefits
  • 401(k) retirement plan
  • Paid time off
  • Employee training programs
  • Opportunities for professional development

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