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Array Behavioral Care

Modern behavioral care from hospital to home.

Clinician Onboarding Coordinator

Onboarding SpecialistCustomer SuccessFull TimeRemoteMid LevelTeam 501-1,000Since 1999H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

23 hours ago

Salary

$62K - $76K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

• Manage clinician preboarding operational support by executing and overseeing standardized communications, managing follow ups, and providing clear, proactive updates on onboarding progress to clinicians and internal stakeholders. • Build, maintain, and optimize clinician schedules, including initial schedule templates and ongoing adjustments, ensuring alignment with licensure requirements, availability, clinical programs, and operational capacity. • Oversee the coordination of required compliance meetings, ensuring accurate scheduling, clear communication, and complete documentation, and resolving issues that may impact clinician readiness. • Maintain accurate clinician data across Epic, Salesforce, and other internal programs. • Manage and validate clinician system access across clinical and operational platforms, resolving access discrepancies and troubleshooting issues as they arise. • Support and manage assigned components of clinician preboarding, tracking progress against timelines and required milestones. • Proactively identify risks, gaps, delays, or missing requirements that may impact clinician readiness, and partner with cross functional teams to drive timely resolution. • Serve as a direct point of contact for clinicians and internal stakeholders by communicating onboarding status, expectations, and next steps with clarity and professionalism. • Collaborate closely with Clinician Experience and Operations, Human Resources, Medical Affairs, and other partners to ensure consistent, compliant, and efficient execution of clinician preboarding workflows. • Identify recurring operational issues and contribute to continuous improvement efforts by recommending and supporting enhancements to workflows, systems, and documentation. • Perform additional operational responsibilities as needed to support clinician readiness, operational excellence, and a positive clinician experience.

Job Requirements

  • A bachelor's degree in healthcare administration or a related field; or a combination of relevant experience and education.
  • 1-3 years of experience in clinical operations, clinician support, healthcare administration, practice management, or credentialing/licensing coordination.
  • Demonstrated experience communicating directly with clinicians and clinical leaders in a professional, service‑oriented manner.
  • Strong working knowledge of Epic and related healthcare or operational systems; experience with Asana preferred. Demonstrated ability to learn new platforms quickly.
  • Proven ability to manage multiple workflows simultaneously with accuracy and attention to detail.
  • Solid problem‑solving skills and the ability to identify issues, assess impact, and take appropriate action.
  • Ability to work independently, prioritize effectively, and meet deadlines in a fast‑paced environment.

Benefits

  • Medical, dental, and vision insurance
  • Employer paid life & long-term disability insurance
  • Additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance and flexible spending accounts (FSA) and health savings account (HSA) contributions
  • 15 days of accrued PTO annually
  • 8 paid holidays
  • 3 floating holidays
  • 401k

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