• Own CRM administration, reporting, and workflow configuration. • Partner with Account Executives to design business value assessment frameworks that quantify customer impact and support enterprise deal strategy. • Manage commissions calculations and compensation processes. • Build and maintain forecasting models for GTM leadership. • Develop dashboards covering pipeline, conversion, and rep performance. • Ensure data integrity across systems and workflows. • Support pricing, packaging, and process experiments. • Design a customer lifecycle process from quote generation through implementation.