The Business Analyst will bridge clinical operations, product, and engineering by eliciting, documenting, and validating requirements from stakeholders, translating complex healthcare workflows into clear specifications. Key duties include writing detailed user stories, supporting FHIR-based data mapping, and analyzing alert performance data to improve system adoption.

This role is responsible for transforming complex operational data into actionable insights to enhance service, cost, inventory, and network performance across the end-to-end supply chain. Key duties include creating data products, developing automation tools, and performing deep operational analysis to unlock efficiencies.

The Technical Business Analyst will act as a key connector between business stakeholders and engineering teams, focusing on translating complex business needs into clear technical requirements for platforms like NBA League Pass and NBA ID. Major duties include managing technical requirements, supporting delivery through scoping and sprint execution, coordinating platform configurations, and ensuring quality assurance and smooth release management.

The primary responsibility is managing all necessary reporting and information required to support customers within the Custom Care Management unit, ensuring high data quality and performing detailed medical cost analysis. This role involves working with a cross-functional team and developing strong partnerships with clinical consultants and account teams.