• Customer Support/ Retention Activities • Maintains and regularly updates customer program details and deliverables • Performs sales activities and follow ups: - Product loads - Sample management – ordering client approval and delivery to photography - Merchandising and sourcing support - Negative Available-to-Promise (ATP) weekly review • Interacts with Purchasing and Production to ensure accurate and timely order fulfillment • Evaluates information and customer feedback to determine feasibility of adding or eliminating products. • Interacts regularly with outside contacts and conducts site appointments in support of national efforts • Assists in planning and execute program awareness activities • Other duties/responsibilities as assigned