Software that Powers the Service Economy

Enterprise Account Manager

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000Since 2016H1B SponsorCompany Site LinkedIn

Location

United States

Posted

59 days ago

Salary

$100K - $110K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Drive expansion revenue through strategic upselling of premium features, add-ons, and service packages within your assigned product • Identify opportunities to introduce customers to complementary EverPro solutions that solve adjacent business needs • Conduct regular business reviews to deeply understand customer operations, uncover expansion opportunities, and align EverPro's portfolio to their evolving needs • Maintain a healthy pipeline of expansion opportunities, manage the full sales cycle for upsell and cross-sell, and consistently achieve revenue targets • Monitor account health signals, proactively engage at - risk customers, and collaborate with Customer Success to implement retention strategies • Position yourself as a trusted partner who understands your customers' business challenges and can recommend the right combination of EverPro solutions to drive their success • Partner with Customer Success: Work closely with CSMs to ensure customers achieve desired outcomes and are positioned for growth within the platform • Align on account strategies, hand - offs, and opportunities that span multiple EverPro brands • Share customer insights, feature requests, and market intelligence to shape product roadmaps and go - to - market strategies • Leverage data to drive decisions: Monitor usage metrics, adoption patterns, and leading indicators to identify trends and prioritize high - value expansion opportunities • Track all sales activities in Salesforce, provide accurate forecasts of expansion revenue, and report on key performance metrics • Continuously refine your expansion playbook based on what's working, share best practices with the team, and scale winning strategies

Job Requirements

5 + years in Account Management or similar revenue - generating roles in Enterprise B2B SaaS — experience in field service management or home services is a strong plus
Proven revenue expansion results: Track record of consistently exceeding upsell and cross - sell targets in a quota - carrying role
Consultative sales acumen: Ability to uncover business needs, map solutions to customer outcomes, and navigate complex buying decisions
Multi - product selling capability: Comfort selling across a portfolio of products or successfully introducing customers to complementary solutions
Strong relationship builder: Excellent communication, presentation, and negotiation skills with the ability to build credibility and trust with diverse stakeholders
Data - driven and organized: Highly analytical with ability to leverage metrics to prioritize activities, manage multiple accounts efficiently, and forecast accurately
Revenue - oriented: You're motivated by targets, energized by closing deals, and understand that customer value and business growth go hand - in - hand
Curious and consultative: You ask great questions, listen actively, and think strategically about how to solve customer problems.
Commercially savvy: You understand SaaS business models, expansion economics, and the metrics that matter ( ARR, NRR, expansion rate, etc.)
Self - motivated and accountable: You take ownership of your book of business, manage your time effectively, and don't need to be micromanaged to drive results
Collaborative team player: You share wins, contribute to team success, see challenges as opportunities to improve and actively help build a high - performing AM culture

Benefits

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Robust health and wellness benefits, including an annual wellness stipend
401k with company match
Annual wellness stipend
Flexible and generous paid time off
Employee Stock Purchase Program