• Own the global strategic and corporate events strategy, including flagship owned events, executive programs, customer conferences, and priority sponsored events • Develop and maintain a rolling 12–18 month enterprise event roadmap, aligned to corporate priorities, GTM motions, customer lifecycle stages, and regional needs • Define event charters, success criteria, and target audiences, ensuring each event has a clear purpose, differentiated value proposition, and measurable business outcome • Serve as the point of accountability for event performance, experience quality, and ROI • Act as a trusted partner to senior leadership, aligning event strategy with company objectives and advising on where events can best influence pipeline, retention, and expansion • Partner with Marketing, Sales, Business Development, Product, and Customer Success to ensure events are fully integrated into broader campaigns and sales motions • Build and sustain strong relationships with internal and external stakeholders, proactively managing expectations and resolving competing priorities • Lead the design and delivery of best-in-class event experiences that showcase RingCentral’s products, innovation, and brand • Collaborate with Brand and Creative teams to develop compelling event environments, booth designs, and experiential moments that drive engagement and memorability • Oversee speaker strategy, including identification, recruitment, and preparation of executives, customers, and industry thought leaders; provide guidance on storytelling and content development • Ensure seamless onsite and virtual execution, with clear operational plans, staffing models, and contingency planning • Establish and own event KPIs and success metrics, spanning experience quality, engagement, and full-funnel impact (MQL, SQL, SAL, pipeline, revenue) • Partner with Marketing Operations to deliver consistent reporting, insights, and executive-level readouts on event performance • Lead post-event analysis and retrospectives to capture learnings, optimize future programs, and continuously improve ROI and scalability • Own budgets for RingCentral-owned and strategic events, including forecasting, tracking, and optimization • Research and secure venues, negotiate contracts, and make data-driven decisions balancing cost, risk, and experience • Manage agency, vendor, and platform partners to ensure quality, efficiency, and alignment with strategic goals • Build repeatable frameworks, processes, and playbooks that enable scale across regions and teams • Partner closely with regional marketing teams to support partner-led, industry-specific, and executive programs, including ancillary events and sales enablement • Identify opportunities to streamline tools, platforms, and workflows across the event ecosystem