Role Description

We are seeking a motivated and detail-oriented LVN/LPN to join our Remote Patient Monitoring Department. In this role, you will be responsible for supporting patients with real-time health monitoring, respond to alerts and deliver timely life-improving interventions, and educate and empower patients through ongoing care.

Key Responsibilities

• Conduct outbound phone calls to check in on patients and address health concerns (expected call volume ranges from 70 to 90 calls per day)
• Handle inbound phone calls and route appropriately based on clinical urgency
• Route non-clinical inbound calls to the appropriate departments across the company
• Monitor and respond to Remote Patient Monitoring (RPM) alerts, escalating concerns when clinically indicated
• Collaborate with providers to coordinate timely and effective patient care
• Perform monthly wellness assessments and complete comprehensive chart reviews
• Accurately document all patient interactions in our clinical platform in real time
• Consistently meet or exceed individual and team performance metrics related to care quality, patient engagement, response times, and adherence to protocol standards
• Maintain compliance with company policies and applicable regulations
• Perform other duties as assigned

Qualifications

• Active LVN/LPN license required
• Proficient with computers, EMRs, and telehealth tools
• Strong communication and organizational skills
• At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus)

Requirements

• Minimum internet speed of 50 Mbps download / 10 Mbps upload
• Hardwired internet connection required
• Speed test submission required during the offer process
• Private, HIPAA-compliant workspace

Schedule

This position operates on a 4-day work week structure, consisting of 10-hour shifts. Must be available to work rotating holidays throughout the year. Requires mandatory coverage of a minimum of two (2) weekends per month.

Training Requirements

All new hires must complete a comprehensive training program:

• Duration: Five weeks
• Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time
• Attendance is mandatory to ensure readiness prior to independently supporting patients.

Compensation & Benefits

• Competitive base pay of $24-$26 per hour.
• Shift Differentials:
  • Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET
  • Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
  • Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday
• Additional Compensation:
  • Sign-On Bonus: $2,000 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.
  • Monthly Bonus Potential: Up to $1,500 per month based on patient engagement and performance goals.
  • 5% Bilingual Pay Allowance
• Benefits Include:
  • 11 Paid Company Holidays annually
  • Paid Time Off (PTO)
  • Medical, Dental, Vision, and supplemental insurance options
  • 401(k) Plan with 3.5% Company Match
  • Company-provided equipment

Join Our Mission-Driven Team

At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care.

Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.