Global Growth, Built for Brands
Customer Account Manager
Location
United States
Posted
23 hours ago
Salary
Not specified
Seniority
Senior
Job Description
Job Requirements
- The ability to connect easily with customers, with strong verbal and written communication skills
- Approximately 2-5 years of account management, business development, customer success, sales, or consulting experience
- A strong record in dealing with ambiguity, and comfortable working in high pressure environments and in uncertainty, you have the ability to stay organized and focused on the details
- Empathy and the ability to take initiative on doing the right thing for the customer
- Drive to understand clients' business goals, anticipate future needs and identify solutions
- Ability to understand and communicate complex problems clearly and concisely to different audiences (Executives, Marketers, Engineers, Sales People, ICs)
- Resourceful - you might not have all the answers, but you know how to find them
- Experience working with warehouses, eCommerce, or logistics a plus, but not necessary
- Bachelor's degree or equivalent experience
Benefits
- Competitive cash and equity packages
- Healthcare, dental, and vision
- 401K
- Monthly fitness stipend
- Monthly phone/internet stipend
- 100% remote work environment
- Company issued laptop
- Unlimited PTO
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- One time remote work set-up stipend to make your at-home office dazzle
- Teammates around the world in 8 different time zones!
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